Partner Tech PT-6910 Manuel de service

PT-6910 SeriesService Manual

2 C H A P T E R 1 G E T T I N G S T A R T E DIdentifying components This section describes the parts and connectors on the machine. Front-right

3Rear viewFigure 1.3 Rear viewComponent Description1 Heat sink rear cover (PT-6915)2 Filter cover3 CompactFlash card cover4 Rear cover5 Rear cover lat

4 C H A P T E R 1 G E T T I N G S T A R T E DI/O connectorsFigure 1.4 PT-6910 Series I/O connectorsConnector Description1 Audio Line out2 Act L

5CHAPTER 2BIOS SETUP The primary function of the BIOS (Basic Input and Output System) is to identify and initiate component hardware. The BIOS paramet

6 C H A P T E R 2 B I O S S E T U PEntering the Setup Utility When you power on the system, BIOS enters the Power-On Self Test (POST) routines.

7Using BIOS When you start the Setup Utility, the main menu appears. The main menu of the Setup Utility displays a list of the options that are availa

8 C H A P T E R 2 B I O S S E T U PStandard CMOS FeaturesSelecting Standard CMOS Features on the main menu displays the following menu:Date and

9IDE Channel 0/2/3 Master/Slave These elds are used to congure the IDE hard drives. Move the cursor to highlight the elds and press <Enter> t

10 CHAPTER 2 BIOS SETUPAdvanced BIOS FeaturesSelecting Advanced BIOS Features on the main menu opens up this screen:Virus WarningWhen enabled, this i

11Security OptionSelect whether the password is required every time the system boots or only when you enter setup. The default setting is Setup.Option

12 CHAPTER 2 BIOS SETUPCPU FeatureSelecting CPU Feature opens up this screen. Phoenix - AwardBIOS CMOS Setup UtilityCPU Feature Delay Prior to Therma

13Hard Disk Boot PrioritySelecting Hard Disk Boot Priority opens up this screen. Phoenix - AwardBIOS CMOS Setup UtilityHard Disk Boot Priority 1. Ch2

14 CHAPTER 2 BIOS SETUPAdvanced Chipset FeaturesThis option displays critical timing parameters of the mainboard. Leave the items on this menu at the

15System Memory FrequencyWhen the DRAM Timing Selectable is set to [Manual], this eld is adjustable. This allows the user the set the memory frequenc

16 CHAPTER 2 BIOS SETUPIntegrated PeripheralsThis option denes the operation of peripheral components on the system’s input/output ports.Onboard Ser

17► OnChip IDE DeviceUse this item to enable or disable the PCI IDE channels that are integrated on the mainboard. Select the item and press <Enter

18 CHAPTER 2 BIOS SETUPOn-Chip SecondaryUse this item to enable or disable the PCI IDE channels that are integrated on the mainboard. The default set

19► Onboard DeviceUse this item to enable or disable the PCI devices that are integrated on the mainboard. Select the item and press <Enter> to

20 CHAPTER 2 BIOS SETUP► SuperIO DeviceUse this item to change settings for I/O devices. Select the item and press <Enter> to open the followin

21Power Management SetupUse these items to control system power management. Modern operating systems take care of much of the power management. This m

iCopyrightThis publication, including all photographs, illustrations and software, is protected under international copyright laws, with all rights re

22 CHAPTER 2 BIOS SETUPHDD Power DownThe IDE hard drive will spin down if it is not accessed within a specied length of time. Options are from 1 Min

23PnP/PCI CongurationsThis option congures how PnP (Plug and Play) and PCI expansion cards operate in the system. Both the ISA and PCI buses on the

24 CHAPTER 2 BIOS SETUPPhoenix - AwardBIOS CMOS Setup UtilityIRQ Resources IRQ-3 assigned to [PCI Device]IRQ-4 assigned to [PCI Devic

25PC Health StatusOn mainboards that support hardware monitoring, this item lets you monitor the parameters for critical voltages, and critical temper

26 CHAPTER 2 BIOS SETUPFrequency/Voltage ControlUse these items to control system frequency and voltage.Frequency/Figure 2.16 Voltage Control menuSpr

27Other BIOS OptionsThis section covers the other options that are available from the main menu:Load Fail-Safe DefaultsThis option opens a dialog box

28 CHAPTER 2 BIOS SETUPSet Supervisor and User PasswordsThese items can be used to install a password. A Supervisor password takes precedence over a

29CHAPTER 3INSTALLING DRIVERS AND SOFTWARE This section explains how to install the drivers for the PT-6910 series.The following topics are described.

30 CHAPTER 3 INSTALLING DRIVERS AND SOFTWAREIntel Chipset DriverThe Intel Chipset Software Utility updates the Windows XP/2000 INF les so that the I

31Browse the ReadMe Information, then click Next.4. The Intel Chipset Software Utility les are installed to the system. When prompted to restart, sel

iiAbout this manual The service manual provides service information for the PT-6910 Series. This manual is designed to help train service personnel to

32 CHAPTER 3 INSTALLING DRIVERS AND SOFTWAREIntel Chipset Graphics DriverThis utility installs the Intel Extreme Graphics 2 drivers for Windows XP/20

33Read the License Agreement, then click 4. Yes to begin installation.When installation is completed, select 5. Yes, I want to restart my computer n

34 CHAPTER 3 INSTALLING DRIVERS AND SOFTWAREVIA Audio DriverRefer to the following to install the VIA Vinyl Audio Driver.Browse to the 1. \DRIVER\SO

35Click 5. Next to continue.Click 6. Next to continue

36 CHAPTER 3 INSTALLING DRIVERS AND SOFTWARESelect 7. Yes, I want to restart my computer now and then click Finish.

37LAN DriverThe network driver support Windows XP/2000. Refer to the following to install the drivers.Browse to the \DRIVER\LAN\RealTek\PCI_InstallShi

38 CHAPTER 3 INSTALLING DRIVERS AND SOFTWAREWhen installation is completed, click 4. Finish.

39Touch Screen DriverRefer to the following to install the touch screen driver.Browse to the \DRIVER\Touch\eGalax folder.1. Double-click setup.exe. Th

40 CHAPTER 3 INSTALLING DRIVERS AND SOFTWARECheck the box for 4. None and then click Next to continue.Uncheck the box for 5. Support Mulit-Monitor

41Click 6. Next to continue.Click 7. Next to continue.

iiiTABLE OF CONTENTSCHAPTER 1 GETTING STARTED ... 1Unpacking the Machine ...

42 CHAPTER 3 INSTALLING DRIVERS AND SOFTWAREClick 8. Yes, I want to restart my computer now and then click Finish.Calibrating the touchscreenFollow

43Click the 3. 4 Points Calibration button.Use your nger to touch the blinking X Symbol on the screen until stop blinking.4. Click 5. OK to complet

44 CHAPTER 3 INSTALLING DRIVERS AND SOFTWARE

45CHAPTER 4LOCATING THE PROBLEM Refer to this section to locate the problem with the machine. The following topics are described.General checkout guid

46 CHAPTER 4 LOCATING THE PROBLEMRefer to the following to prevent incorrect cash drawer status detection by the system:Port I/O Port Address Bit Con

47Touch screen symptomsSymptom Corrective ProcedureTouchscreen does not • functionNo virtual mouse• Cursor doesn’t follow when • touching the screenIn

48 CHAPTER 4 LOCATING THE PROBLEMUSB symptomsSymptom Corrective ProcedureUSB device does not function• Check that the USB device is detected in Wind

49Mainboard jumper settingsBefore replacing the mainboard, ensure that the problem is not due to an incorrect jumper setting or a loose connection.Set

50 CHAPTER 4 LOCATING THE PROBLEMMainboard jumpersJ4PT-6910 series mainboard jumperFigure 4.2 Jumper Setting DescriptionJ4 (CMOS Clear)1-2 closed Cl

51PT-6910 series mainboard connectors and buttonFigure 4.3 Mainboard connectorsconnector to touch panelconnector to SATA HDD connector to Green Power

ivNetwork symptoms ...47USB symptoms ...

52 CHAPTER 4 LOCATING THE PROBLEMconnector to mainboardconnector to front USBconnector to mainboardconnector to speakerconnector to mainboardconnecto

53CHAPTER 5REPLACING FIELD REPLACEABLE UNITS (FRUs) This chapter provides instructions for replacing FRUs. The following topics are described.Safety a

54 CHAPTER 5 REPLACING FIELD REPLACEABLE UNITS (FRUs)CAUTIONTo prevent static damage to components, wear a grounded wrist strap. Alternatively, disch

55Rear base coverRotate the display until 1. it’s perpendicular.Open the button locks.2. Remove the rear base 3. cover.

56 CHAPTER 5 REPLACING FIELD REPLACEABLE UNITS (FRUs)Front base coverBefore proceeding, remove the following FRUs.“Rear base cover” on • page 55.Tilt

57Front USB PCB and bracketBefore proceeding, remove the following FRUs.“Rear base cover” on page 55.• “Front base cover” on page 56.• Remove the two

58 CHAPTER 5 REPLACING FIELD REPLACEABLE UNITS (FRUs)Customer display (for PT-6910 / PT-6915F)Remove the two screws 1. (M3 x 8 mm, black).Remove the

59Customer display (for PT-6915)Remove the two screws 1. (M3 x 8 mm, black).Remove the customer 2. display.Disconnect the cable.3.

60 CHAPTER 5 REPLACING FIELD REPLACEABLE UNITS (FRUs)Back top cover and bottom cover (for PT-6910 / PT-6915F)Before proceeding, remove the following

61Back top cover and bottom cover (for PT-6915)Remove the 4 screws.1. Slide up and remove the 2. back top cover.Remove the rear base 3. cover.Position

vLIST OF FIGURESFigure 1.1 Unpacking the machine ...1Figure 1.2 Front-right view ...

62 CHAPTER 5 REPLACING FIELD REPLACEABLE UNITS (FRUs)HDDBefore proceeding, remove the following FRUs.“Rear base cover” on • page 55.Remove the 2 scre

63I/O PCBBefore proceeding, remove the following FRUs.“Rear base cover” on • page 55.“Front base cover” on • page 56.Disconnect the 5 cables.1. Remove

64 CHAPTER 5 REPLACING FIELD REPLACEABLE UNITS (FRUs)CF card PCB (optional)Before proceeding, remove the following FRUs.“Rear base cover” on • page 5

65InverterBefore proceeding, remove the following FRUs.“Rear base cover” on • page 55.“Front base cover” on • page 56.“Customer display” on • page 58

66 CHAPTER 5 REPLACING FIELD REPLACEABLE UNITS (FRUs)MainboardBefore proceeding, remove the following FRUs.“Rear base cover” on • page 55.“Front base

67Touch panelBefore proceeding, remove the following FRUs.“Rear base cover” on • page 55.“Customer display” on • page 58 or 59.“Back top cover and • b

68 CHAPTER 5 REPLACING FIELD REPLACEABLE UNITS (FRUs)LCD panelBefore proceeding, remove the following FRUs.“Rear base cover” on • page 55.“Customer d

69MemoryBefore proceeding, remove the following FRUs.“Rear base cover” on page 55.• “Customer display” on page 58 or 59.• “Back top cover and bottom c

70 CHAPTER 5 REPLACING FIELD REPLACEABLE UNITS (FRUs)

71343536373839404142434445464850535251APPENDIXPART LIST AND SPECIFICATIONExploded diagram Figure 6.1 of PT-6910 / PT-6915F7654321891011121615182021221

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72 APPENDIXNO. DESCRIPTION ITEM NO1 Back top cover 25002500J01181-1 Back top cover nets 6605500M340032 MB Bracket 21004500M30023 TFT LCD 261455015010

73Exploded diagram of PT-6915Figure 6.2

74 APPENDIXNO. DESCRIPTION ITEM NO1 Main Board PCB 700500M403005 2 MB bracket 21004500M3003 3 TFT LCD 2614550150102 4 Touch Cover 25003500B00

7533A-0233A-0133A-0633A-0433A-0733A-0833A-0533A-0333A-09a-0133A-09a-0233A-09b-0133A-09b-0233A-09c33A-09b-03OPTION33B-0133B-0433B-0233B-0333B-05Explode

76 APPENDIXSpecicationsLCD 15” TFT color LCD, resolution is 1024 x 768 Touch 5-wire Resistive touch (RS-232 interface)CPUPT-6910 Intel Celeron-M Pr

77Operating SystemWindows XP, XP embedded, CE.Net, Linux (Fedora, SuSE), WEPOSPower Supply AC 100V~240V/DC19V, 4.75A, 90 watt power adaptor (3P)Dimens

78 APPENDIX

1CHAPTER 1GETTING STARTEDThis chapter describes how to unpack and identifying components on the device. The following topics are described.Unpacking t